Management Team
A successful spa operation is built around a variety of talents, experience and expertise, as is our Mona Spa & Laser Center franchising team.
Mona Sappenfield, Owner & CEO
Fashion has Ralph, Stella, and Donatella. Makeup has Trish, Bobbi and Paula. The spa industry has Mona Sappenfield. This Memphis belle and beauty is the CEO of Mona Spa & Laser Center, an upscale respite where Memphis society – women and men alike – go to get laser treatments, peeled and pampered with the utmost service.

Mona has been on the cutting edge of the laser treatment process for more than 20 years since it first became available. She saw the potential of laser technology for hair removal, line reduction, spider veins, wrinkles and sun spots long before her peers. She was the first Esthetician in the Southeast to use the most Innovative, effective and painless laser technology available – Cool Glide – to treat her clients.

Mona is certified in the use of Cutera Lasers and is continues to attend training provided by the Laser Institute of America, Mona also works with YAG, IPL, LED, and Infra-Red, is a licensed esthetician who, trains other estheticians, dermatologists, and even plastic surgeons on the use lasers in tandem with her innovative skin care techniques.

When Mona is not pampering her clientele at her Memphis or Jackson, Mississippi, Spas the newly opened Midtown Manhattan’s The Skin Spa Express, she is often sharing her expertise by speaking to local and national groups and organizations on the latest spa and laser treatments. Mona also works tirelessly raising money for local charities, spending quality time with her family, and the national expansion of her Mona Spa and Laser Center Franchise including recent grand openings in Michigan and Colorado.. Mona has been in the industry for over 25 years and continues to keep her hands on the pulse of aesthetic trends and the latest technologies available.
Bill Sappenfield, COO
Bill has always been an entrepreneur. In 2000 he sold his specialized software and programming business to spearhead the operations side of Mona Spa & Laser. Formerly a premier commercial real estate broker, Bill works with franchisees in all aspects of development, with a concentration in leases, locations, and build out.
Dr. Robert Wallace, M.D. Chief Medical Officer
CMO of Mona Spa & Laser Centers Dr. Wallace’s along with all our team ‘s primary goal is to provide excellent care by treating each patient with kindness, dignity and honesty. In addition Dr. Wallace assists setting forth the suggested protocols followed in each spa.

In addition to being Mona’s CMO, Dr. Wallace is also Chief of Plastic Surgery and Program Director for the residency program at the University of Tennessee. Dr. Wallace is very active in medical education through lecturing, writing, and teaching the principles of plastic surgery. His writing includes articles for medical journals and textbooks. He is also active in the (name of society ) which is responsible for the training curriculum for plastic surgeons. Dr. Wallace is recognized as a leader in his field and has been a featured speaker and lecturer throughout the country as well as internationally including China and Brazil. While active as an educator, Dr. Wallace's first love and foremost commitment is the practice “beauty” not sure what beauty is or why it is here.. Several times a year, Dr. Wallace attends scientific meetings and continuing medical education courses across the country to remain on the cutting edge of all the latest techniques and procedures.
Lisa Travis, Medical Spa Franchise Support Specialist
Lisa continues to thrive in the Mona system and continually receives kudos from new owners by providing comprehensive support in all facets of running a Mona location. Lisa is your first line of back up and support. Whether your needs are on site, administrative, or product driven, she and her staff are well prepared to take you to the next level. Medspa Franchise information.
Synergy Franchise Development
Mona Spa & Laser Centers are the premier skin care service providers in the world. It is only fitting a partnership was established with Synergy Franchise Development, Inc. as Mona continues her vision offer Mona Spa and Laser Center Franchise opportunities nationwide. Synergy Franchise Development was started by Christopher Simnick, CFE, who has over 30 years of business experience as an Independent Business Owner, a Franchisee and Franchisor. Chris’ team of experts have the passion and experience to help franchise systems of all ages and sizes in maximizing their potential, by assisting with the formulation of realistic growth, development, and expansion strategies tailored to their specific needs and market segments. www.synergyfranchisedevelopment.com



Disclaimer: The communications made through this web page should not be construed as an offer to sell a franchise in, nor are the communications directed by or on behalf of Mona Spa and Laser Center Franchises, LLC to the residents of, any jurisdiction that requires registration of a franchise prior to offering and selling the franchise in that jurisdiction. No franchises will be sold to any resident of any such jurisdiction and the required Uniform Franchise Offering Circular, if any, has been delivered to the prospective franchisee before the sale in compliance with applicable law. Nothing in this disclaimer should be construed as a waiver of any applicable exemption provisions that may be available to Mona Spa and Laser Center Franchises, LLC
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5101 Sanderlin Center, Suite 102 Memphis, TN 38117 · Phone: 901-683-3033